Support

A Big Candy Casino

At A Big Candy Casino, we prioritize your gaming experience. Our dedicated support team is here to assist you whenever needed. Whether you have questions about your account, transactions, or gameplay, we're ready to help.

Contact Methods

We offer multiple ways to reach our support team:

  • Live Chat: Available directly on our website for immediate assistance.
  • Email: Send your inquiries to support@abigcandy.com . Expect a response within 24 hours.
  • Phone Support: Call us for urgent issues.

Our team is knowledgeable and committed to providing quick and effective solutions.

Availability

Our support services are available 24/7. No matter when you decide to play, assistance is just a click or call away. We understand the importance of timely support, so we're always here to ensure your gaming is uninterrupted.

Common Issues Resolved

Our support team can help with a variety of issues:

  • Account Management: Assistance with login, password resets, and profile updates.
  • Transactions: Help with deposits, withdrawals, and bonuses.
  • Gameplay: Guidance on game rules, features, and strategies.

Help Center and FAQs

Visit our Help Center for instant answers to common questions. Our FAQs cover topics from account setup to game features like the bonus rounds in "Gem Strike Slots" or the progressive jackpots in "Cash Bandits 2 Slots".

We strive to make your experience smooth and enjoyable. Don't hesitate to reach out for any reason; we’re here to support you every step of the way.